Licensed care from anywhere in the state, backed by our NYC-based team.
FIND YOUR THERAPISTThere are many reasons someone might find it difficult to get to an in-person appointment: social anxiety, chronic illness, a physical disability, an inflexible work schedule, childcare constraints, or simply living too far from our Manhattan office. With online therapy, you can start or continue treatment with your therapist from anywhere in New York State with an internet connection.
We offer HIPAA-compliant, encrypted video sessions, so choosing online care with Citron Hennessey means the same access to our full team of accredited, rigorously trained and supervised therapists, no matter where in the state you’re located.
We use a premium, HIPAA-compliant version of Zoom for all online sessions. It’s trusted by major healthcare institutions for its safety and security, and offers the same level of confidentiality as an in-person visit at our office. All you need is a webcam and microphone, or an iOS/Android device, to meet face-to-face with your therapist, without the commute.
How Do Online Therapy Sessions Work?
During an online therapy session, you’ll meet with your licensed therapist using video, audio, live chat, or a combination — conducted just like an in-person session would be.
Do I Need a Computer for Remote Therapy?
No. A smartphone or tablet works just as well. Any device with a webcam, microphone, and internet connection is enough — a working camera is important, since the face-to-face element is central to how online therapy works.
Do You Accept New Patients for Online Therapy?
Yes. Contact us to share a bit about what you’re looking for, and we’ll match you with the right therapist for your needs. Online therapy is available to anyone who lives in New York State, regardless of how close you are to our NYC office.
Does Insurance Cover Virtual Therapy?
Some health insurance plans cover online counseling; others don’t, and coverage often depends on your specific carrier and plan, including whether sessions are deemed medically necessary. We recommend contacting your insurance provider directly to confirm your telehealth benefits.
Remote therapy removes geographic barriers to mental health support. Whether you’re in Manhattan or in a rural part of New York State, online counseling gives you access to the same expert care our in-office clients receive.
Virtual sessions can also be scheduled more frequently, which can help accelerate progress, and make it easier to access a specialist in areas like anxiety, depression, or trauma when local options are limited.
Wondering if online therapy actually works? Research shows it’s just as effective as in-person sessions, and many clients find it more comfortable, particularly if travel or anxiety around leaving home has been a barrier.
At Citron Hennessey Therapy, we’re committed to supporting you whether that’s in-person at our NYC office or online anywhere in New York State. If you’re ready to begin, we’re here.
Call, text, chat, or email us to get matched with a therapist and start your online therapy journey today.
